On September 30th, PriceSpider Support will be sunsetting email as an inbound channel for new ticket submission. Any emails sent to support@pricespider.com or help@pricespider.com will not be received by our support staff.
To have your request entered in our expedited queue, please Submit a Request via the PriceSpider Help Center ticket portal.
Can anyone submit a ticket?
PriceSpider will be requiring that visitors be signed-in at the time of ticket submission. The PriceSpider Help Center is a separate login from other PriceSpider products such as Insights or PROWL and will require registration for ticket submission and knowledge base access.
Already have a Help Center login?
There is no change, you're good to go!
Already emailed PriceSpider Support in the past?
Great, all you need is to set up a password.
First time contacting PriceSpider Support?
Please email pshcaccess@pricespider.com with the following information:
- Full Name
- Business Email Address
- Company/Brand
Once your account is validated, you will receive an email to set up a password. Help Center access validation typically takes 1-2 business days to complete.