Submitting a Request for PriceSpider Support

On September 30th, PriceSpider Support will be sunsetting email as an inbound channel for new ticket submission. Any emails sent to or will not be received by our support staff.

To have your request entered in our expedited queue, please Submit a Request via the PriceSpider Help Center ticket portal.


Can anyone submit a ticket?

PriceSpider will be requiring that visitors be signed-in at the time of ticket submission. The PriceSpider Help Center is a separate login from other PriceSpider products such as Insights or PROWL and will require registration for ticket submission and knowledge base access.


Already have a Help Center login?

There is no change, you're good to go!


Already emailed PriceSpider Support in the past?

Great, all you need is to set up a password.


First time contacting PriceSpider Support?

Please email with the following information:

  • Full Name
  • Business Email Address
  • Company/Brand

Once your account is validated, you will receive an email to set up a password. Help Center access validation typically takes 1-2 business days to complete.

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